Technical assistance

Technical Assistance – San Bernardino County
San Bernardino County Workforce Development Council logo

All Staff Training Portal

[all-staff page – brief overview of complete training]

SESSION 1 July 15, 2021

Week One’s session covers an introduction of the course’s content and instructors, including a training schedule and capstone overview. 

SESSION 2 July 29, 2021

This week’s session covers great coaches, defining career coaching and establishing the best foundations for career coaching.

SESSION 3 August 5, 2021

This week’s session analyzes the GROW model and its benefits in American Job Centers for both staff and customers.

SESSION 4 August 12, 2021

This week’s session analyzes the GROW model and its benefits in American Job Centers for both staff and customers.

SESSION 5 August 26, 2021

Session five covers the importance of open-ended questions and how they can transform career coaching.

SESSION 6 September 2, 2021

This week’s session provides tips on coaching the “uncoachable” and having crucial conversations with customers.

SESSION 7 September 9, 2021

Personal and professional development planning is the focus of session seven. Examine your own goals to better provide advice to your customers. 

SESSION 8 September 16, 2021

Session eight will be a surprise!

SESSION 9 September 23, 2021

Session nine covers the top 10 coaching mistakes and how to avoid them in customer interactions.

SESSION 10 September 30, 2021

This week’s session examines integrated service delivery and why it is a great solution for both customers and staff.

CAPSTONE October 5, 2021

This session puts together all of the knowledge you gained throughout this course through capstone presentations, and a celebration, of course!

CAPSTONE October 7, 2021

This session is a continuation of the previous session, putting together the knowledge gained throughout the course in capstone presentations and a celebration!

If you are involved in the leadership training, please click the button below to access your course materials and recordings.

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